What our Legal notice covers
Our Legal notice sets out how account access works, what details we request, how wallet records are matched, and how you can ask for a correction. Eligibility depends on local law, and we may pause an account step when the submitted phone or payment detail does
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not match the account record. DANA, OVO, GoPay and QRIS references appear as payment-context records, while bank transfer and virtual account entries may be checked against the stated account holder. We keep policy wording available before account access and when a material change affects your use.
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If a rule is unclear, contact us through the support route shown with your account rather than sending sensitive details through an unrelated channel.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.